Resources
We offer compassionate and creative treatment solutions and work collaboratively with you to identify what is important to you. If you are in an emergency, in crisis, or need someone to talk to, there is help.
Ottawa Resources
Ottawa Crisis Line
A compassionate and caring person will answer your call. Ottawa Crisis Line focuses on your immediate crisis and works with you to find solutions, 24 hours a day, 7 days a week.
Within Ottawa: (613) 722-6914
Outside Ottawa: 1-(866)-996-0991
Distress Centre of Ottawa
Available 24/7 with confidential, non-judgmental telephone lines. Whether a simple question or a mental health crisis, someone is always here.
Distress: (613)-238-3311
Crisis: (613)-722-6914 / 1-866-996-0991
Text: (343)-306-5550 (10am–11pm)
Kids Help Phone
Canada’s only 24/7 e-mental health service offering free, confidential support to young people in English and French.
1-800-668-6868
Text: 686868
Youth Service Bureau
Multi-service agency providing employment, health, housing, mental health, youth engagement, and youth justice services in English and French.
Ottawa Rape Crisis Centre
Supports and empowers trans and cis women, trans men, two-spirit, gender fluid, and non-binary survivors.
Fem’aide — Ligne de soutien
Provincial telephone helpline for Francophone women dealing with violence, available since 2006.
Assaulted Women’s Helpline
24-hour telephone and TTY crisis line offering counselling, emotional support, information and referrals to women who have experienced abuse.
1-(866)-863-0511
#SAFE (#7233) on Bell, Rogers, Fido, or Telus
Family Services Ottawa
Counselling and support services for families, parents, and children dealing with relationship issues, stress and anxiety, or divorce and separation.
The Walk-In Counselling Centre
Immediate counselling for individuals, couples, and families. Free to all community members with no age or location restrictions. No appointment required.
Hope for Wellness Help Line
Available to all Indigenous people across Canada. Experienced and culturally competent counsellors reachable by telephone and online chat, 24/7.
Talk 4 Healing Crisis Line
Culturally grounded, fully confidential helpline for Indigenous women, available in 14 languages across Ontario.
Counselling Connect
Quick access to a free phone or video counselling session in English and French for everyone — children, youth, adults, and families in Ottawa and surroundings. No waitlist.
BounceBack
Free skill-building program by the CMHA for adults and youth 15+ managing low mood, mild to moderate depression, anxiety, or stress. Delivered by phone coach and online videos.
Centre for Addiction and Mental Health (CAMH)
Outstanding clinical care, groundbreaking research, and expert training. CAMH serves over 34,000 patients each year across a wide range of mental health and addiction services.
Children’s Aid Society of Ottawa (CAS)
Non-profit community organization legally mandated to protect children and youth from abuse and neglect, funded by the Government of Ontario.
Dave Smith Youth Treatment Centre
Integrated evidence-based addiction and mental health treatment for youth and families, delivered by competent professionals in a caring environment.
Rideauwood Addiction and Family Services
Over 15 programs for clients including youth, young adults, adults, families, parents and support persons.
SMART Recovery Groups
Free support group available to anyone with addiction issues. SMART Recovery has helped millions of people gain control and lead rich, healthy lives.
Supervised Consumption and Treatment Service
A health service providing a safe, hygienic environment for people to use pre-obtained substances under medical staff supervision.
(613)-238-8210 ext. 2369
Parenting in Ottawa Drop-Ins
Drop-in locations across Ottawa where a Public Health Nurse can answer parenting questions — infant feeding, healthy development, social and emotional growth.
Youth Services Crisis Line
24/7 crisis line and chat for children and youth 17 and under in crisis, as well as parents, guardians, and caregivers concerned about a young person.
Toll-free Eastern Ontario: 1-(877)-377-7775
AccessMHA
A single point of entry to Eastern Ontario’s system of care for mental health and addictions, created collaboratively by healthcare partners and people with lived experience.
Akausivik Inuit Family Health Team
Mental health support available in Inuktitut and English for Inuit of all ages.
Bereaved Families of Ottawa
Inspires hope and healing for people in the Ottawa Region grieving the loss of a loved one.
Canadian Hearing Services Ottawa
Wide range of hearing services, audiology testing, hearing health counselling, mental health counselling, education and training.
Centre Le Cap
Continuum of inclusive services in French from early childhood to adulthood, promoting optimal development and wellness for mental health, addictions, and concurrent disorders.
Crossroads Children’s Mental Health Centre
Works exclusively with children up to age 12 and their families facing severe emotional, behavioural, and social challenges.
Geriatric Psychiatry Community Services of Ottawa
Bilingual geriatric psychiatry program working with older adults in the community to optimize mental health and dementia with challenging behaviours.
Hopewell — Eating Disorders
Supports individuals struggling with an eating disorder as well as their families and friends, dedicated to offering support, information, and hope.
Coalition of Community Health and Resource Centres
Wide range of programs and services serving the needs of the Ottawa community.
The Royal Ottawa Mental Health Centre
Serves people 16 and older living with complex and persistent mental illness. Patients are referred by physicians or nurse practitioners in the community.
Roberts Smart Centre
Treatment for youth dealing with complex mental health and behavioural challenges in a welcoming, supportive, and safe environment.
Wabano Centre for Aboriginal Health
Quality, holistic, culturally relevant health services to First Nations, Inuit, and Métis communities of Ottawa.
Toronto Resources
Toronto Distress Centres
Canada’s oldest volunteer-delivered crisis, emotional support, and suicide prevention service. Available 24/7, 365 days a year to individuals at their most vulnerable.
(416)-408-4357 or Text 45645
Assaulted Women’s Helpline
Free, anonymous, confidential 24-hour crisis line for women in Ontario who have experienced any form of abuse. Crisis counselling, safety planning, emotional support, and referrals.
Kids Help Phone
Canada’s only 24/7 e-mental health service offering free, confidential support to young people in English and French.
1-800-668-6868
Text: 686868
Good2Talk
Free confidential support services for post-secondary students in Ontario and Nova Scotia.
Toronto Seniors Helpline
Single point of access for seniors and caregivers to receive information and access to community, home, and crisis services.
Toronto Rape Crisis Centre
Anti-oppressive, feminist peer support to survivors of gender-based or sexualized violence. Offers public education, activism, and direct individual and group support.
Warm Line
Peer support workers available to chat online, via text, or by phone for those feeling lonely, isolated, anxious, or depressed. Available 3pm–7pm (EST), 7 days a week.
Walk-In Counselling Clinics — Toronto
Several walk-in counselling locations across Toronto offering immediate support.
Family Services Toronto — (416)-595-9618
Catholic Family Services — (416)-921-1163 / (416)-222-0048
LAMP Community Health Centre — (416)-252-6471 ext. 235
WoodGreen Community Services — (416)-645-6000 ext. 1100
YouthLink
Multi-service agency offering youth and family counselling, parenting support, youth shelter and housing, education programs for youth aged 12–24 and their families.
What’s Up Walk-In
Free and immediate mental health counselling for children, youth, young adults, their families, and families with infants.
Across Boundaries
Equitable, inclusive, and holistic mental health and addiction services for racialized people across the GTA. Integrates skills building, support groups, art therapy, and counselling.
Gerstein Crisis Centre
24/7 telephone support, in-person mobile crisis teams, substance use crisis management, community referrals, follow-up, and access to short-term crisis beds.
BounceBack
Free skill-building program by the CMHA for adults and youth 15+ managing low mood, mild to moderate depression, anxiety, or stress. Delivered by phone coach and online videos.
CMHA Toronto Branch
Leading community-based mental health agency committed to supporting individuals experiencing mental health issues, with a broad range of services and programs for Toronto’s diverse community.
Native Child and Family Services of Toronto
Strives to provide quality of life, well-being, caring, and healing for children and families in the Toronto Native Community.
The Access Point
Centralized point to apply for individual mental health and addictions support services and supportive housing.
Wanasah
Non-profit mental health agency addressing the urgent mental health needs of Black youth and their families in Regent Park and neighbouring areas. Free for residents of the area.
WoodGreen
One of Toronto’s largest social service agencies delivering integrated physical and mental health, disability services, affordable housing, and pathways to employment.
ConnexOntario
Free and confidential health services information for people experiencing problems with alcohol, drugs, mental illness, or gambling. Connects individuals with services in their area.
Telehealth Ontario
Free, confidential 24/7 telephone service for health advice or general health information from a Registered Nurse.
Centre for Addiction and Mental Health (CAMH)
Wide range of clinical care services including assessment, brief interventions, inpatient programs, day hospital services, outpatient services, and family support.
Mood Disorders Hotline
Free support programs for people and their families across Ontario living with depression, anxiety, or bipolar disorder.
Sheena’s Place
Free, professionally-facilitated group-based support for people aged 17+ affected by an eating disorder or disordered eating. No diagnosis or referral required.
2SLGBTQ Parenting and Family Resources Program
Information, resources, and referrals for queer and trans folks looking to grow their families, 2SLGBTQ families, and gender-expansive kids and youth.
(416)-324-4100 ext. 5219
Alcoholics Anonymous of Toronto
Fellowship of men and women who share their experience, strength, and hope with each other to recover from alcoholism.
Narcotics Anonymous of Toronto
Anonymous non-profit fellowship for men and women for whom drugs have become a major problem.
Metro Addiction Assessment Referral Service (MAARS)
Free substance use assessment and referral services for anyone who lives in Toronto.
The Gatehouse
Support groups for adult survivors of childhood sexual abuse through social reconnection, education, and information on the effects of sexual abuse.
(416)-255-5900 ext. 225
HIV411 / HVC411
Find HIV, hepatitis C, sexual health, or harm reduction services in Canada, with additional resources to support health and wellness. Search by location or type of service.
AIDS Committee of Toronto (ACT)
Wide range of free services to help improve the health of people in Toronto affected by HIV.
Centre for ADHD Awareness Canada
Programs supporting parents and individuals with ADHD — including Executive Functioning programs, group coaching, resource navigator, educational events, and advocacy.
Geneva Centre for Autism
Wide range of age-specific programs designed to support individuals with Autism Spectrum Disorder (ASD).
Autism Speaks
Dedicated to increasing awareness of autism spectrum disorders and funding research into causes, prevention, and treatments.
The Barbra Schlifer Clinic
Legal help, counselling, and language interpretation to women who have experienced violence.
LOFT Community Services
Support and hope to people facing complex mental and physical health challenges, addictions, dementia, and/or homelessness. LOFT — Leap of Faith Together.
TAIBU Community Health Centre
Community-driven, multi-disciplinary not-for-profit organization in Malvern serving the Greater Toronto Area’s Black-identifying communities.